privacy policy

Last updated: June 14, 2022

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

Definitions

For the purposes of this privacy policy:

Account means a unique account created for you to access our service or parts of our service.

Application means the software program provided by the Organization downloaded by you on any electronic device, named PMC 24 x 7

Company (referred to as either "The Organization", "We", "Us" Or "Our" In this agreement) refers to Prayagraj Municipal Corporation.

Country refers to: Uttar Pradesh, India

Device means any device that can access the service such as a computer, a cellphone or a digital tablet.

Personal data is any information that relates to an identified or identifiable individual.

Service refers to the application.

Usage data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, applying for any service in the app).

Collecting and using your personal data

Types of data collected

Personal data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and Last name
Phone number
Date of Birth and Age
Address, State, Province, Zip/Postal Code, City
Usage data

Usage data

Usage data is collected automatically when using the service.

Usage data may include information such as your device's internet protocol address (e.g. IP address), unique device identifiers and other diagnostic data.

When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique id, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device

Information collected while using the Application

While using our application, in order to provide features of our application, we may collect, with your prior permission:

Information regarding your location
Pictures and other information from your device's camera and photo library

We use this information to provide features of our service, to improve and customize our service. The information may be uploaded to the servers and/or a service provider's server appointed by Prayagraj Municipal Corporation or it may be simply stored on your device.

You can enable or disable access to this information at any time, through your device settings.

Use of your personal data

The company may use personal data for the following purposes :

To provide and maintain our service, including to monitor the usage of our service.
To manage your account : To manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
To contact you : To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, emergency and hot helpline numbers so that you remain up-to-date.
To manage your requests : To attend and manage your requests to us.

We may share your personal information in the following situations:

With service providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent Organization and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Retention of your personal data

The Organization will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Organization will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at the Organization's operating offices and in any other places where the parties involved in the processing are located.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

The Organization will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of your personal data

Law enforcement

Under certain circumstances, the Organization may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. A court or a government agency).

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.